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LGGS Apprenticeship programmes

Information Communication Technician

Are you taking on an IT Apprentice, or looking to upskill an existing employee?

As a Main Provider of apprenticeship training, we can offer British Computer Society (BCS) accredited training and support for your apprentice.
The typical duration of training is 18 months, but this will be dependent on your apprentice and employer requirements.
The course comprises of a portfolio of work, a synoptic project and an end point assessment Interview.
Please read the comments below from Apprentices who have undertaken their training with us.

Former LGGS IT Services Apprentices: 
"During my time at LGGS I have gained a vast amount of knowledge about IT and received great training, support and encouragement."  Mr J Hunt 
"It has massively broadened my knowledge in IT and has given me valuable experience that has been vital in advancing my career in IT."  Mr L Mahon 
"Applying for the Apprenticeship at LGGS was easily one of the best decisions I have ever made." Ms J Shaw

Recommended Entry Requirements: 

  • Five GCSEs, (especially English, Mathematics and a Science or Technology subject)
  • A relevant Level 2 Apprenticeship; other relevant qualifications and experience; or an aptitude test with a focus on IT skills

Apprentices will undertake a Digital Skills Diagnostic Assessment and a Level 2 Maths and English Functional skills Assessment.

Role Profiles


An Information Communications Technician provides support to internal and/or external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine problems. This occupation supports clients/customers with their systems. They achieve this through monitoring and maintaining the systems and/or platforms to maximise productivity and user experience.

These Apprenticeships are ideal for:

  • Help Desk Technicians
  • First/Second-Line Support Technicians
  • IT Infrastructure Technicians
  • Network Support Technicians

For more information please contact:

Mr Ian Jones, Head of IT and Apprenticeship Training

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